The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
This course will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.
Participants will learn:
- What Generations Exist in the Workplace
- Their Background and Characters
- Their Working Style
- Differentiation Between Generations
- Finding Common Ground
- Conflict Management